Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Doorbell call cell number

Is there a way for the doorbell to call and notify more than one cell phone?
Message 1 of 14

Accepted Solutions
Guru

Re: Doorbell call cell number

Yes - load the app on as many phones as needed. Be sure to turn off battery optimizations for the app to help out.

Message 2 of 14

All Replies
Guru

Re: Doorbell call cell number

Yes - load the app on as many phones as needed. Be sure to turn off battery optimizations for the app to help out.

Message 2 of 14
Community Manager

Re: Doorbell call cell number

wwweber,


For instructions on how to do this, take a look here: How do I add friends to my Arlo account?

 

JamesC

Message 3 of 14
Guide

Re: Doorbell call cell number

Well, this doesn't seem to work for me. The doorbell works great, as expected with our Arlo camera setup. It calls my cell phone to alert me. So far so good. But, even though two other cell phones in our home have the Arlo app and work with the camera setup, they do not get alerted when there is someone at the door. So, please, how can I get this to work?

Model: VMB3000 | Arlo Base Station
Message 4 of 14
Community Manager

Re: Doorbell call cell number

kmacard,

 

In your Grant Access settings for the primary account, do you have the doorbell shared with the other users?

 

JamesC

Message 5 of 14
Guide

Re: Doorbell call cell number


@JamesC wrote:

kmacard,

 

In your Grant Access settings for the primary account, do you have the doorbell shared with the other users?

 

JamesC


I do now!  Smiley Happy  Thank you. I figured I just had a setting wrong somewhere.

Message 6 of 14
Aspirant

Re: Doorbell call cell number

Access is granted but it still won’t ring on that additional phone
Message 7 of 14
Aspirant

Re: Doorbell call cell number

I’m having the same issue.... Any solution?
Message 8 of 14
Aspirant

Re: Doorbell call cell number

Re-synced the doorbell and now they both work....
Message 9 of 14
Guide

Re: Doorbell call cell number

Did you resync the doorbell to the chime or the base station?

Message 10 of 14
Guru

Re: Doorbell call cell number

You can only sync the doorbell and chime to the base. The chime can then be paired to the doorbell.

Message 11 of 14
Aspirant

Re: Doorbell call cell number

My husband is the primary account, he shared all the devices with me and I can see both cameras and the doorbell on the home page of my app. However, the doorbell does not call my cell phone when activated, only my husband's. How do I fix this?
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 12 of 14
Guide

Re: Doorbell call cell number

I'm no expert, but I believe that, on the main account, he needs to Grant Access to the doorbell to allow you to receive phone calls. Find that under Device Settings > Account > Grant Access.

Message 13 of 14
Aspirant

Re: Doorbell call cell number

One thing to note is that if you have an iPhone and you have your "do not disturb" on, Arlo will not ring you.  Also, adding the arlo call as a Contact and "favorite" will also not push the call thorugh.  DND must be off on phone.  Hope Arlo finds a fix or work around for this in near future.

Message 14 of 14