Can more than 2 users receive a call when the doorbell rings?

[Bl3rd]

I have multiple users, but only one other person than myself will get the call on their phone when the doorbell rings. Does the doorbell allow more than 2 users to receive the call, when the doorbell rings?

[JamesC]

Bl3rd,

The development team is currently investigating this issue. I will provide an update as soon as I have more information.

JamesC

[Arlo_95]

O yea please do I have the same issue I get everything but Wifes phone doesn’t I have looked If there is a setting I might over looked to have her received the calls I have found a video on it and he states that you get a notification if someone else other than you answer it much help need thanks Arlo_95

[Terminal3]

My wife was not getting the calls either until I gave her administrator rights to the account.   That is ok for her, but if I had young children I might not want to have to do that for them.

[bubdog]

I'm having the same problem. I gave my wife full admin rights to all devices but she does not get calls when I ring the doorbell. It only rings my phone.

[bubdog]

Nevermind. I gave her phone a reboot and it works great now!

[DocB1973]

What did you do to give her administrator rights

[JamesC]

DocB1973,

Adding a user through the Grant Access feature allows them shared use of desired devices. Take a look at this article for more information on how this can be done: How do I add friends to my Arlo account?

JamesC

[DocB1973]

JamesC - Appreciate the help