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Re: Arlo app not working well after updating to Android Q beta on my Google Pixel 2XL

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timbrowning
Aspirant
Aspirant

Hi, 

Arlo Doorbell, Chime and Arlo HD cameras all playing nicely before my move to Android Q beta on my Pixel 2 XL. Now, when the doorbell is pressed, I get a notification 70-80% of the time and 25% of the time I get a prompt to answer the call, but I am never able to see the caller via the camera, or talk or hear the caller. System is still working (90% of the time, which is the best I ever had) on my wife's phone that is on Android P. So ... it's an Android Q issue I'm guessing. Beta I know, so not really surprising, but a) has anyone else experienced this and b) is anyone here from Netgear able to confirm this will be fixed for the release of Android Q?

Thanks ... Tim

JessicaP
Arlo Moderator
Arlo Moderator

Hi @timbrowning,

 

The issue you're experiencing may be specific to the Android Q beta. We suggest to wait for the actual production release of Android Q to see if it still happens.

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