Arlo|Smart Home Security|Wireless HD Security Cameras

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AGJbond007
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Aspirant
I have shared with my wife administrator access to only the cameras but she is getting the door bell notifications and it’s not shared at all and she does not want the notifications any suggestions?
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jguerdat
Guru Guru
Guru

What doorbell notifications - motion or someone pressing the doorbell? Does the doorbell have a rule that triggers a camera to record?

AGJbond007
Aspirant
Aspirant
It happens when the door bell is pressed and there is no camera or trigger associated with the door bell. There is a chime associated with the door bell but this is also not shared with my wife.
ShayneS
Arlo Moderator
Arlo Moderator

HI @AGJbond007

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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