Connection lost

[Mikael1958]

Very disappointed with my new Essential series with spotlights. They lose connection all the time something the old series don’t do. Cameras is only placed 20-25 meter away. Should I maybe have them replaced by the seller?

[JamesC · Accepted solution]

Mikael1958,

As a test, try bringing the cameras closer to your router and see if you experience the same behavior. This will help isolate the issue to the location or the cameras themselves.

JamesC

[Mikael1958]

Thank you James I will give it a try! // Mikael