Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

ultra camera stopped working in HomeKit vmb5000r4

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  • ‎2023-06-29 08:40 AM
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Mpscott00
Aspirant
Aspirant
‎2023-06-29 08:40 AM

A few days ago my ultra camera stopped working with HomeKit on my iPhone 14 pro. the camera just says, "no response." The camera works fine on my MacBook Pro though. basestation is up to date, iOS is up to date. not sure if I need a "token reset" never had to ask for that before. 

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JamesC
Community Manager
Community Manager
‎2023-07-03 11:13 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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