Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2022-04-07 08:02 PM
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Bealsbr13
Aspirant
Aspirant
‎2022-04-07 08:02 PM

Need help with connecting my Arlo pro 2 to Apple home kit. I’ve reset my base station updated everything and nothing is still allowing it to discover the devices.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-04-08 02:10 PM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

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Bealsbr13
Aspirant
Aspirant
‎2022-04-15 06:04 PM
After a week only one of my camera is showing now. Can I have a token reset to my base station so I can try the set up again?
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JamesC
Community Manager
Community Manager
‎2022-04-18 10:00 AM

Bealsbr13,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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