Arlo|Smart Home Security|Wireless HD Security Cameras

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lphoward
Aspirant
Aspirant

I removed my VMB5000 from HomeKit because it was perpetually unresponsive.  Now I'm trying to set it up again.  I'm not making it past "Discovering your device.  Please Wait."  No device is found.

 

Recommendations?

 

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StephenB
Guru Guru
Guru

@lphoward wrote:

I removed my VMB5000 from HomeKit because it was perpetually unresponsive.  Now I'm trying to set it up again.  I'm not making it past "Discovering your device.  Please Wait."  No device is found.

 

Recommendations?

 


You likely need a token reset. I'm tagging the mods ( @JamesC and @ShayneS ), so they can do that for you.

lphoward
Aspirant
Aspirant

Thanks!

ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

lphoward
Aspirant
Aspirant

That got it.  Thanks for your help.