Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4000r3 isn’t being discovered by HomeKit

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Racenbass
Aspirant
Aspirant

Hi,

 

I was having trouble in HomeKit with my arlo cameras (mainly pro, but also a floodlight). I was going to remove and re-add to HomeKit.

 

However, now when I try to set up my base station (VMB4000r3 & 

1.19.0.3_4074_68a853) for HomeKit, it immediately opens to a page saying “Discovering your device, please wait”. That doesn’t appear to change.

 

 Any help would be appreciated.

 

 Thanks

2 REPLIES 2
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Racenbass
Aspirant
Aspirant

That’s got it working again.

 

Thank you very much!