Arlo|Smart Home Security|Wireless HD Security Cameras
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VMB4000 stuck in Discovery when trying to set up Homekit

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slapyack
Aspirant
Aspirant

I lost connection with Homekit so I attempted to remove the Arlo bridge and reconnect it. Now I am stuck in the "Discovering your device" screen. I see "DEVICES FOUND" but the loading wheel just keeps spinning. I have updated everything, rebooted and still no luck. Can you help with a reset?

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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2 REPLIES 2
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

slapyack
Aspirant
Aspirant

Thank you so much. The fix worked well after a couple of tries.