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Arlo Pro w/VMB4000r3 base station - HomeKit cant find devices

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Gustafa
Aspirant
Aspirant

As the title says, I cannot get the HomeKit setup to work, its just sits and spins trying to discover devices. Nothing ever found. I have tried restarting and resetting with no luck. I would love to get this all setup on my HomeKit system. Any help or token reset would be greatly appreciated.

Thanks!

7 REPLIES 7
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Gustafa
Aspirant
Aspirant

Thank you, James. I will let you know how it goes!

daleks0
Aspirant
Aspirant

Hi, I have the same issue where when selecting the HomeKit setup page it is unable to find any devices.  My iPhone is on the same network as the Hub.  Everything else works without issue.

JamesC
Community Manager
Community Manager

daleks0,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Gustafa
Aspirant
Aspirant

James/Arlo,

Thank you for resetting my token the first time. I had a network issue and to add this back to Apple HomeKit, Im afraid I need another token reset please.

Thank you again, happy new year!

 

JamesC
Community Manager
Community Manager

Gustafa,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Gustafa
Aspirant
Aspirant

Thank you James! Ill check it out shortly.

Chase