Arlo|Smart Home Security|Wireless HD Security Cameras

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Chef_Below
Aspirant
Aspirant
Hey Everyone,
I tried linking my arlo system with Google home and I can successfully agree to all the policy's to the and go through the entire process. Then on the last step I get an error message. "UNABLE TO COMMUNICATE WITH ARLO! Please try again."
Have tried again multiple times from multiple devices.
Is anyone else having this issue?
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JamesC
Community Manager
Community Manager

Chef_Below,

 

Does your Arlo device show online within the Arlo mobile app? Do you experience any issues live streaming the camera?

 

Is your mobile device, Google Home and Arlo system all connected to the same network?

 

JamesC

Chef_Below
Aspirant
Aspirant
Yes, yes, and yes.

The system is fully connected.
The app works just fine and they are all on the same network.
The cameras are working and live stream with no issues.

I'm stumped.
Especially since it worked just fine when connected to Alexa.