Arlo|Smart Home Security|Wireless HD Security Cameras
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Unable to re-add HomeKit to VMB4000

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daveinmichigan
Aspirant
Aspirant

I had to change my home mesh Wi-Fi hardware. Arlo was in HomeKit and now Imam unable to add HomeKit back to the VMB4000r3 running Frimware 1.20.3.0_4203_8008561

i can see all my camera in the Arlo app, but I would like to be able to see them in HomeKit.

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JamesC
Community Manager
Community Manager

daveinmichigan,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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4 REPLIES 4
JamesC
Community Manager
Community Manager

daveinmichigan,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

daveinmichigan
Aspirant
Aspirant

Fantastic! Thank you very much, it worked exactly as you suggested and is functioning perfectly. 

joshuanoakes1
Aspirant
Aspirant

Hi, I'm currently having the same issue with my system is it possible to get a reset token too?
Thanks

JamesC
Community Manager
Community Manager

joshuanoakes1,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC