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Unable to connect with Apple Homekit

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Raavs
Tutor
Tutor

I own Arlo Pro, it use to work fine but recently when i relocated and installed it, its was not getting configured with Homekit.

After few resets and reboots, i changed my TP Link X60 Mesh router settings to 2.4 GHZ and suddenly it showed and i could configure it.

But now again, the base station stopped responding as soon as i changed the 2.4 ghz band to dual band. Please advice 

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ShayneS
Arlo Moderator
Arlo Moderator

Hey @Raavs

 

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

View solution in original post

5 REPLIES 5
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried setting up to HomeKit again? 

Raavs
Tutor
Tutor

I also have VMB4000 Arlo base station, have been struggling to connect to Apple HomeKit. Please help

It was working perfectly earlier.

ShayneS
Arlo Moderator
Arlo Moderator

Hey @Raavs

 

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Raavs
Tutor
Tutor

Yes

Raavs
Tutor
Tutor

Thanks for your help. It worked