Arlo|Smart Home Security|Wireless HD Security Cameras

Unable to connect Arlo 4 cameras to Google Home

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lsciacca
Follower
Follower
I’m unable to connect my Arlos to my Google Home. After I authenticate through the Arlo site, I’m redirected to Google Home and I get an error: Something went wrong. Try again.

I’ve uninstalled and reinstalled both apps and made sure all apps and devices are running latest version. Turned on/off biometric auth for the Arlo app and authenticated through the iOS app and the browser with no luck. Please help! I’ve read some other threads but there were no steps to resolve.

I’m ruining iOS 15.1.1 on an iPhone 12.

Thank you!
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ShayneS
Arlo Moderator
Arlo Moderator

Does the same occur if you try and add over another mobile device or tablet? Do you have a screenshot of the error message I can review? I was successfully able to remove and re-add my account/device.