Unable to add my Base since first try. Reset my token.

[Samson39]

Hi, please reset my token too. I'am unable too add my base since the 1th try.

Thx. Can someone add such function to the App?

[JessicaP · Accepted solution]

Hi Samson39,

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?