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Unable to add Arlo Baby to HomeKit after removing

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QuintenJ
Aspirant
Aspirant

I cannot add my Arlo baby to HomeKit again since removing. It just says it’s discovering my devices. Could I have my HomeKit token reset?

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QuintenJ
Aspirant
Aspirant
I finally broke down and removed the device from my Arlo profile and added it back. This made it show up when it tried to discover devices to add to HomeKit.

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3 REPLIES 3
JessicaP
Arlo Employee Retired

Hi QuintenJ,

 

The HomeKit token reset is only for Arlo Base Station/SmartHub. Have you tried power cycling your Arlo Baby and try re-adding it back on? Make sure your iOS device is connected to the same WiFi network as your Arlo Baby.

QuintenJ
Aspirant
Aspirant
Yeah, I’ve rebooted it quite a few times. The only thing I haven’t tried is removing the device from my Arlo account and adding it back, but I’ve been apprehensive about that given that’s how I lost HomeKit functionality.
QuintenJ
Aspirant
Aspirant
I finally broke down and removed the device from my Arlo profile and added it back. This made it show up when it tried to discover devices to add to HomeKit.