Arlo|Smart Home Security|Wireless HD Security Cameras

Ultra 2 and Base Station won't connect to HomeKit

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kurtbecker
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I just bought a pair of Ultra 2 cameras with the Base Station to connect to HomeKit. When trying to add the Base Station to HomeKit, it won't connect and I am told this accessory will not work with HomeKit.

 

I have seen responses to similar questions where  you have sent a token reset that fixes the issue after reboot. 

 

Can you please send that to by Base Station?

 

Thanks

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC