Arlo|Smart Home Security|Wireless HD Security Cameras

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E1m1s11
Follower
Follower

Trying to connect a VMB500 to HomeKit but it keeps asking for a code I don’t have.

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

:How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

 

Use the instructions to set up without a code. 

amn2110
Aspirant
Aspirant

Hi / can I get a token reset for my base station as well? I have the same issue 

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

:How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

 

Use the instructions to set up without a code.