Arlo|Smart Home Security|Wireless HD Security Cameras

Town reset please (HomeKit)

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IdahoGinaz
Aspirant
Aspirant

Hi there.  
Tried all the basics and no go, and ran into this potential solution.  

 

Can I get a token reset for my VMB4050?


 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @IdahoGinaz

 

I'm not finding any VMB4050 registered to your account. Are you sure this is correct?

IdahoGinaz
Aspirant
Aspirant

Quite right, apologies. That should be a token for a 4540 which I think is what’s actually on my account?

ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you