Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Token reset

Reply
Discussion stats
  • 2 Replies
  • ‎2024-01-06 02:15 PM
  • 589 Views
  • 0 Likes
  • 3 In Conversation
Acwong23
Follower
Follower
‎2024-01-06 02:15 PM

How can I request one if my support has ended?

Labels:
0 Likes
Reply
Message 1 of 3
589
2 REPLIES 2
StephenB
Guru Guru
Guru
‎2024-01-06 05:21 PM
@Acwong23 wrote:

How can I request one if my support has ended?

Just ask here.  Best to tag the mods ( @JamesC , @ShayneS , @BrookeN ), to ensure they know about it.

0 Likes
Reply
Message 2 of 3
574
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-01-09 10:54 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

0 Likes
Reply
Message 3 of 3
540
Discussion stats
  • 2 Replies
  • ‎2024-01-06 02:15 PM
  • 590 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.