Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2022-09-16 08:16 PM
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jcrain
Apprentice
Apprentice
‎2022-09-16 08:16 PM

Can I please have a token reset for my homebase please? I cannot connect to HomeKit, I am stuck with the "Discovering your device" screen. I have two of these base stations, one of them connects no problem but the other won't.

 

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JamesC
Community Manager
Community Manager
‎2022-09-19 04:00 PM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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JamesC
Community Manager
Community Manager
‎2022-09-19 04:00 PM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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