Token Reset for Apple Homekit

[JW168]

My cameras seem to have lost their HomeKit connection. Would you be able to send me a token reset?

[JamesC]

JW168,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[JW168 · Accepted solution]

Thanks,

 Still having a little difficulty.

I have 2 base stations. The one I'm having difficulty with right now is a VMB4000r3.

Serial No ending in ...041E

(the other one is a VMB4500r2   ...4A18 - I'm not near it right now.)

j

[JW168]

Thanks J that worked!

[Rghinftl]

How do I get a token reset sent?

[mepperson]

Any chance of a token reset for my base station as well?

[JamesC]

Rghinftl, mepperson

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC