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Token Reset - VMB4540R3

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  • ‎2026-10-16 10:23 AM
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radionick0
Aspirant
Aspirant
‎2026-10-16 10:23 AM

I need a token reset with the base associated with my account please

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BrookeN
Arlo Moderator
Arlo Moderator
‎2026-10-16 10:30 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

https://kb.arlo.com/000063184 

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radionick0
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Aspirant
‎2026-10-16 11:07 AM

I'm still having no luck getting it to homekit

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BrookeN
Arlo Moderator
Arlo Moderator
‎2026-10-16 01:18 PM

If you still are unable to see the homekit you  can try to logging out of the homekit and of the app. Logging back in and then trying to set it up. If that does not resolve it, the basestation will need to be reset. Please keep in mind if you reset the basestation, you will need to add back on the cameras. 

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