Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Token Reset Request to reconnect with HomeKit

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Manchester
Tutor
Tutor
‎2023-08-29 11:48 AM

Arlo Pro cams have been working fine with Homekit.  All of a sudden, lost connectivity.

 

I disconnected the base station from power for 12 hours plus thinking the token would time out and I wouldn't need to be making this request.  However, here I am asking for a reset.

 

 

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JamesC
Community Manager
Community Manager
‎2023-08-30 11:47 AM

Manchester,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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