Stuck on “Discovering your device” when trying to pair Arlo base station with HomeKit

[rugbait]

I noticed several threads about this from last year but I am still having this problem. Will a token reset help me solve this like it did with the others who have posted about this issue? I saw an employee named Jessica said there would be a general solution to this but haven’t seen anything else about it. Using a VMB4540 base station.

[ShayneS · Accepted solution]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[rugbait]

Hi there, 

I am still having the same problem. My base station's firmware is up to date, I have the base station hooked directly into my home network and my phone is on the associated WiFi network, and I am using the latest version of the Arlo Secure app. Is there anything else we can try?

[ShayneS]

Can you try removing and reinstalling the Arlo app?

Thanks 

[rugbait]

It's working now, thanks. 

[ShayneS]

Awesome!