Arlo|Smart Home Security|Wireless HD Security Cameras
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Stuck on Discovering device - HomeKit

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  • ‎2021-12-09 05:34 AM
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svsmart
Aspirant
Aspirant
‎2021-12-09 05:34 AM
Trying to add my Arlo base station back into HomeKit but it’s stuck on. Discovering device screen. Please help. Seems like it needs token reset
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JessicaP
Arlo Employee Retired
‎2021-12-10 03:01 PM

Hi svsmart,

 

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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JessicaP
Arlo Employee Retired
‎2021-12-10 03:01 PM

Hi svsmart,

 

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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