This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Smartthings Battery Drain
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello everyone!
I have searched high and low, and cannot find any answers or help that are within the last year on this topic.
I just purchased the arlo pro system, love the camera and the siren, but am suffering major battery issues.
I followed all the steps correctly, and have paired my system with Smartthings. When Smartthings is connected to my Arlo, battery life drains significantly.
I'm not even using the live view, simply leaving the camera attached with Smartthings, kills the battery.
I have set it up with SHM and only arm the camera when I am gone. Motion is set to default of 80, and seems to be fine. I have also turned off the Camera LED in the Arlo web app.
Installed the camera last thursday, and the battery is at 24% in less than a week!
2 days ago, I removed the camera completly from Smartthings to see if that was the culprit, and used just the Arlo app and Geofencing.
I saw NO drain in 48 hours!
Repairing it back to Smartthings last night, caused the battery to go from 41% to 24%!
No motion detection alerts last night, was simply in the ARMED status.
What is going on here?!
Any ideas?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Wonder if the Smart thing is causing a bit of polling to the cameras ( more than normal )
**guess here **
Morse is faster than texting!
--------------------------------------
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
coldweatherguy,
It definitely sounds like Smartthings could be causing an issue here. This problem will likely take more in-depth troubleshooting to resolve, I encourage you to contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you ever solve this problem? I'm having a similar issue.
-
Amazon Alexa
98 -
Apple HomeKit
647 -
Apple TV App
7 -
AppleTV
25 -
Arlo Mobile App
57 -
Arlo Pro
2 -
Arlo Pro 2
1 -
Arlo Q (Plus)
1 -
Arlo Secure
9 -
Arlo Smart
36 -
Arlo Wire-Free
1 -
Before You Buy
29 -
Features
82 -
Firmware Release Notes
8 -
Google Assistant
78 -
IFTTT
68 -
IFTTT (If This Then That)
117 -
Installation
87 -
Modes and Rules
13 -
Motion Detection
1 -
Online and Mobile Apps
70 -
Samsung SmartThings
70 -
Security System
1 -
Service and Storage
5 -
SmartThings
73 -
Troubleshooting
384 -
Videos
1
- « Previous
- Next »