Arlo|Smart Home Security|Wireless HD Security Cameras
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Smarthub cant connect to homekit

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Cherrymagic
Aspirant
Aspirant

Hi

 

my smarthub Ultra SmartHub VMB5000  will not connect to homekit. I have read on here that I might need a new token sent to me. Anyone that can help? 

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC