Setting up Homekit stuck on discovering your device

[PJHunton]

Hi I think I need a token reset, my homekit integration disappeared and when I try to setup now I just get the "Discovering your device" forever.

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

[Christophe_30]

Hi,

I have the same issue. After moving, I reconnect my base station and I can’t get it set up with HomeKit.

I try all troubleshooting (unplug, reset, reinstall from scratch) but still stuck on disconnect step.

Please let me know how I can troubleshoot .

Thanks

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184 

[Christophe_30]

Thank you! It works 😀