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Requesting a HomeKit Token Reset

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  • ‎2026-07-25 12:40 PM
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CCSP
Aspirant
Aspirant
‎2026-07-25 12:40 PM
Hello, I am getting the "Accessory Already in Another Home" error when trying to pair my Arlo cameras to Apple Home Kit. I have already tried a factory reset, but the token appears stuck on the cloud side.
Could a moderator please push a manual HomeKit token reset request to my base station/hardware?
  • Base Station: VMB5000r6
  • Serial Number: A6C10B74A045A
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BrookeN
Arlo Moderator
Arlo Moderator
‎2026-07-27 06:27 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184 

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CCSP
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Aspirant
‎2026-07-30 10:34 AM

Thanks!

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  • ‎2026-07-25 12:40 PM
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