Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Not being recognized on Homekit

Reply
Discussion stats
  • 1 Reply
  • ‎2020-02-01 01:06 PM
  • 1065 Views
  • 0 Likes
  • 2 In Conversation
ChrisOTN
Follower
Follower
‎2020-02-01 01:06 PM
I added the base station and a camera. I added the base station to HomeKit. The Arlo app says it is added to HomeKit but nothing is showing up in HomeKit and the Home App.
Labels:
0 Likes
Reply
Message 1 of 2
Views icon 1,065
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2020-02-03 04:17 PM

Hi @ChrisOTN

 

Please contact the Support Team to further investigate this issue. I have provided the link here: Arlo Tech Support

0 Likes
Reply
Message 2 of 2
Views icon 1,015
Discussion stats
  • 1 Reply
  • ‎2020-02-01 01:06 PM
  • 1066 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.