Need a HomeKit token reset, please

[CB10-4]

Please reset the HomeKit token for my VMB4000r3 hub (sn 4R57978A5286).

I'm trying to setup HomeKit for first time but the option does not appear.  Even after rebooting and chat agent troubleshooting.  I've reset the hub to factory default and trying again but the HomeKit option still does not show under Device Settings for the hub.

[CB10-4]

I believe this request should go to a Moderator

[StephenB]

---

@CB10-4 wrote:

I believe this request should go to a Moderator

---

I'm tagging them for you:  @BrookeN , @ShayneS