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Ludvig
Aspirant
Aspirant

Hello I need a token reset to set up my homekit. 
How do I get in contact with support?

 

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Ludvig
Aspirant
Aspirant

Hi,

 

Thanks!

Now it's working.

However I have 2 basstations on same account. 

When you did the reset my other basstation stoped working. 

Could you please reset the token for the second one as well?

Thanks!

ShayneS
Arlo Moderator
Arlo Moderator

@Ludvig Sure thing, can you PM me with the last 4 of the S/N.