Arlo|Smart Home Security|Wireless HD Security Cameras

Homekit token reset

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Wialejo
Follower
Follower

Hi there,

 

could you send a token reset to my VMB5000 AU. 
I reset it and I can’t connect to HomeKit.

 

thanks 

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

https://kb.arlo.com/000063184