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Hi all,
I have VMB4000 base station and Arlo Pro 2 cameras, all with latest firmware, latest iOS app, and latest iOS version.
I am trying to enable the setup HomeKit option. I have followed these instructions:
https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-camera-to-Apple-HomeKit
As I don't have the Homekit setup code on the base-station, I am trying to setup through the Arlo app.
I follow the instructions - "To setup an Arlo camera without a setup code"
I get stuck on point 4 - I click Homekit -> Setup, and then the pop-up window saying "Discovering your device" opens but it gets stuck with the searching icon, and no cameras ever get found. I have put my cameras right next to my phone to ensure detection.
Any advice?
Cheers
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Hi matt-h,
I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.