Arlo|Smart Home Security|Wireless HD Security Cameras

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sjl47
Aspirant
Aspirant

I need a HomeKit reset token sent.

 

Scott

5 REPLIES 5
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

sjl47
Aspirant
Aspirant

I seem to need another HomeKit reset token. Wondering why my cameras seem to drop out of HomeKit after a week or so?

 

scott

ShayneS
Arlo Moderator
Arlo Moderator

Hi @sjl47

 

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

sjl47
Aspirant
Aspirant

Please send another token. Mine has dropped off HomeKit again. 

scott

JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC