Arlo|Smart Home Security|Wireless HD Security Cameras
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Attigus
Aspirant
Aspirant

Can I get my Homekit token reset. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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4 REPLIES 4
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Attigus
Aspirant
Aspirant

This worked! Thank you

skowyrnie
Guide
Guide

Hi, after problems with the camera I bought a new set. Unfortunately, the hub in my case also does not connect to HomeKit - VMB5000r6. How can I ask for a reset of the HomeKit token?

JamesC
Community Manager
Community Manager

skowyrnie,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC