Arlo|Smart Home Security|Wireless HD Security Cameras

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WarrenAU
Tutor
Tutor

Hi,

I'm getting an error when trying to connect my base (VMB4000r3) to Apple Homekit. I've read in the Arlo community that this was solved with a "token reset". How can I make this request or is a community mod able to help me with this?

SN: 4RE1767WA0511

 

Thanks

1 ACCEPTED SOLUTION

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ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit tokens, Please reboot your Base Station or Smart Hub and try again.

Thank you

View solution in original post

6 REPLIES 6
Mhan1999
Aspirant
Aspirant

Hi!! & Arlo Admin, could I get a token reset also please.

 

Thanks! 

JohnCArloPro2
Tutor
Tutor

Hi Arlo Admin,

 

Need a HomeKit token reset as well. 

Thanks in advance!

Mhan1999
Aspirant
Aspirant

@ShayneS @JamesC 

 Anyway we can get a token reset for those in thread please? 

Mhan1999
Aspirant
Aspirant

@BrookeN  

ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit tokens, Please reboot your Base Station or Smart Hub and try again.

Thank you

WarrenAU
Tutor
Tutor

Thanks Shayne.  It's working now. 🙂