Arlo|Smart Home Security|Wireless HD Security Cameras

HomeKit with the base station

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Luc768
Aspirant
Aspirant
I can’t connect my base station with HomeKit. It doesn’t appear at the searching a device page
7 REPLIES 7
BrookeN
Arlo Moderator
Arlo Moderator

Can you dm me with the email that the basestation is on and I can reset the token. 

Luc768
Aspirant
Aspirant

The email connected with the base station is

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

JohnCArloPro2
Tutor
Tutor
could you reset my token as well? Thank you!
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

mirage28
Aspirant
Aspirant
Could you also reset the token of my basestation?
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?