Arlo|Smart Home Security|Wireless HD Security Cameras
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Vince123456
Aspirant
Aspirant
Hello, my Arlo Baby and the Arlo base that connects two Arlo cameras have disconnected from HomeKit.
Can you please reset the token for both?
5 REPLIES 5
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Vince123456
Aspirant
Aspirant
Thank you so much, it worked for my security cameras!
Would you mind doing the same for my Arlo Baby?
JamesC
Community Manager
Community Manager

Vince123456,

 

i've sent a token reset to your Arlo Baby camera. Reboot the camera and attempt HomeKit setup again.

 

JamesC

Lmc4me23
Aspirant
Aspirant

Hi there, could you reset my Arlo Baby HomeKit token also please?

JamesC
Community Manager
Community Manager

Lmc4me23

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC