HomeKit token reset needed

[braceta]

Hi,

I have to base stations and the second one (first floor) is not connecting to HomeKit anymore. Could you please send a reset token?

Thank you in advance.

[BrookeN · Accepted solution]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

[T_SA]

Hi, can you pls send an update token to my base station as well? It's stuck on "discovering devices" for Homekit. Thx

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184