Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

HomeKit support stuck on searching devices

Reply
Discussion stats
  • 1 Reply
  • 276 Views
  • 0 Likes
  • 2 In Conversation
Sinejero
Follower
Follower

Hello,

My camera stopped working in HomeKit so I deleted my base from HomeKit but when I try to add it again I got stuck on « searching for devices » can you please help me ?

 

Many thanks

1 REPLY 1
JamesC
Community Manager
Community Manager

Sinejero,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC