Arlo|Smart Home Security|Wireless HD Security Cameras
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HomeKit stopped working and removed and re-added. Now unable to add back on.

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elemental1980
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My Arlo cameras stopped working on Apple Homekit today and I tried removing and re-adding them to Homekit but I get stuck on the screen “Please wait discovering your device” I’ve read a few other posts that a token reset/reboot should do the trick. Can someone help me? Thanks

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JessicaP
Arlo Employee Retired

Hi elemental1980,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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JessicaP
Arlo Employee Retired

Hi elemental1980,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?