HomeKit: reset Token?

[TheMan83]

Hi,

I’m unable to connect my VMB4000r3 base station to HomeKit. It never goes past the “Please wait discovering your device” screen..

Can I initiate a ‘token reset’ myself, or does someone from the support team need to assist me with that?

Thanks in advance!

[StephenB]

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@TheMan83 wrote:

Can I initiate a ‘token reset’ myself, or does someone from the support team need to assist me with that?

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Someone from support (or one of the mods) needs to do it.

[ShayneS · Accepted solution]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[TheMan83]

Great, that worked!

Thank you very much