Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo not connecting to HomeKit

Reply
Discussion stats
  • 1 Reply
  • ‎2022-12-03 11:54 PM
  • 475 Views
  • 0 Likes
  • 2 In Conversation
Pixel1984
Aspirant
Aspirant
‎2022-12-03 11:54 PM

Hi I am trying to connect my base station VMB5000r6 to HomeKit but I keep getting message That accessory can’t be use with HomeKit. Can you please send me reset token.

thanks

Ultra SmartHub VMB5000

Labels:
0 Likes
Reply
Message 1 of 2
Views icon 475
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2022-12-05 11:07 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

0 Likes
Reply
Message 2 of 2
Views icon 453
Discussion stats
  • 1 Reply
  • ‎2022-12-03 11:54 PM
  • 476 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.