HomeKit Token

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Sithgear
Tutor
Tutor

Hello,

I accidentally removed one of my Arlo doorbells from the HomeKit integration, which caused my entire VMB5000 SmartHub and all connected cameras to disappear from Apple Home.

All my devices are still working correctly in the Arlo app.

Could you please perform a remote HomeKit Token Reset on my VMB5000 SmartHub so I can reconnect it to Apple Home?

Thank you!

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

https://kb.arlo.com/000063184