Arlo|Smart Home Security|Wireless HD Security Cameras
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HomeKit Token reset please

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itaief
Follower
Follower

Hi, 

 

Please reset my HomeKit token, stuck on "Discovering your device..." after remove from old HomeKit

 

Thanks,

 

 

itaief_0-1658774906622.png

 

6 REPLIES 6
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Eyad107
Aspirant
Aspirant
I need also my token reset also if you don’t mind

Thank you
JamesC
Community Manager
Community Manager

Eyad107,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Eyad107
Aspirant
Aspirant
Thank you
It’s working now 👍🏼
Pixel1984
Aspirant
Aspirant
  • Hello can I get reset Token. Can’t add my base station. VMB5000r6 to HomeKit keep getting massage That accessory can’t be use with home kit.

Thanks

Best Regards

Ultra SmartHub VMB5000

JamesC
Community Manager
Community Manager

Pixel1984,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC