Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Apple HomeKit stuck at "Discovering your device. Please wait."

Reply
Discussion stats
  • 1 Reply
  • 209 Views
  • 0 Likes
  • 2 In Conversation
g_gantic
Follower
Follower

Can I get a homekit token reset?

Hardware: VMB4000r3

Firmware 1.20.3.0_4203_8008561

1 REPLY 1
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC