HomeKit Token reset needed for VMB4000r3

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arichens
Tutor
Tutor

Similar to the thread at https://community.arlo.com/t5/Partner-Integrations/HomeKit-Token-reset-needed-for-VMB4000r3/td-p/245...

 I had to re-do my Homekit setup. Now I am stuck at the "Devices found" stage of the app's Homekit section. From info on the community pages I may need a token reset to be able to re-add the hub to Homekit. Would you please push one to the VMB4000r3 hub associated with my account?

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184

arichens
Tutor
Tutor

This worked perfectly @BrookeN thank you very much. I hope you have a fantastic week!

BrookeN
Arlo Moderator
Arlo Moderator

You as well.